Terms and conditions

Company info
Munk Store ApS
Nørregade 36-38
7500 Holstebro
Phone to webshop: 45 2714 8188
Phone to shop: 45 9742 8188
E-mail: info@munkstore.dk
CVR nr. 27971652
Ordering from Munk Store
At Munk Store you will receive an auto-generated E-mail when the purchase is confirmed (check your spam filter/advertising mail if you do not believe you have received the mail). This e-mail is also valid as a receipt - however, Munk Store still reserves the right to cancel your order if there are errors in the price or if the item is sold out. Should this happen, you will be contacted over Email or phone immediately. When you receive your order, you will also find an invoice attached. For questions regarding ordering, please feel free to contact us by mail: info@munkstore.dk.
Read our privacy policy.

Prices and payment
Munk Store accepts the following credit cards: Dankort, VISA/Dankort, VISA/Electron, Mastercard Debit, Euro/Mastercard, American Express, MobilePay, Apple Pay and Viabill. The amount will be withdrawn from your account as soon as the item is shipped. Munk Store uses Quickpay payment system and therefore cannot see any of your account information, it is only Nets/PBS. On Munk Store you can find prices in DKK, EUR, NOK, SEK GBP and US DOLLAR. All prices you see at Munk Store include VAT and do not contain shipping rates.


Shipping
At Munk Store we use GLS. The delivery time is between 1-2 (each) days in DK and 2-7 business days in the rest of the world.
At Munk Store we always have free shipping to the parcel shop for purchases over 599 kr. For purchases under DKK 599 for parcel shop, a shipping fee of DKK 30 will be charged. Upon delivery home to your address, there will be a shipping fee of 50 kr. All goods are sent as Parcel Post with GLS, where the package is sent with a Track & Trace number and the shipment is insured.

Reklamationer
All items purchased from Munk Store are covered by the Danish Sale of Goods Act, which gives a 2-year warranty. However, please note that the warranty does not cover wear and tear or misuse. Read more about how to create a complaint HERE.

Soldout items
Munk Store makes reservations for sold out items. In case of any problems, we will contact you by mail or by phone.

Sale periods
Reservations are made that during sale periods a longer delivery time may occur - you will be informed if this is the case. However, we strive to have your order shipped as soon as possible.