Items can only be returned in original packaging, unused and in the same condition as upon receipt.
When returning, you must enclose a return form. Whereupon your invoice number may be written on. Once we have received the item and approved the return, the money will be deposited into your account.
The freight is not refundable upon refund of the money. When returning with our return label, DKK 50 will be deducted from the refunded amount. However, this is not the case with exchanges, cf. below.
Within the period of 14 days, you can exchange your item (s) for another size free of charge. Use the return label that you find here and make it clear on the return form that the item needs to be exchanged. Mark the exchange and write which size you would like returned. Feel free to check for yourself if the item is in stock in the size you would like returned. Items are exchanged a maximum of 2 days after receipt at Munk Store.
For further information on our terms and conditions, please have a look here .
Exchange in our stores
If you live close to our store in Holstebro or Thisted, you are also very welcome to exchange your goods there. So there is no compulsion for the goods to be sent back to us by post. However, if you want the money returned for your item (s), they MUST be sent back to the webshop.