Terms of trade

Company info
Munk Store
Nørregade 36-38
7 500 Holstebro
Phone for webshop: 45 2714 8188
Phone to store: 45 9742 8188
Email: info@munkstore.dk
CVR No. 27971652
Order at Munk Store
At Munk Store, you will receive an auto-generated E-mail when the purchase is confirmed (check your spam filter / advertising mail if you do not think you have received the e-mail). This e-mail is also valid as a receipt - however, Munk Store still reserves the right to cancel your order if there is an error in the price or if the item is sold out. Should this happen, you will be contacted via Email or phone immediately. When you receive your order, you will also find an invoice attached. For questions regarding ordering, you are welcome to contact us by email: info@munkstore.dk.
Read ours privacy policy

Prices and payment
Munk Store accepts the following credit cards: Dankort, VISA / Dankort, VISA / Electron, Mastercard Debit, Euro / Mastercard, American Express and MobilePay. The amount will be deducted from your account as soon as the item is shipped. Munk Store uses the Quickpay payment system and can therefore not see some of your account information, it is exclusively Nets / PBS. At Munk Store you can find prices in both Danish kroner (DKK) and Euro (EUR). All prices you see on Munkstore.dk include VAT and do not include shipping prices.


Shipping
At Munk Store, we use GLS. Delivery time is between 1-2 (every) days.
At Munk Store, we always have free shipping to the parcel shop for purchases over DKK 399. For purchases under DKK 399 for the parcel shop, a shipping fee of DKK 30 will be charged. For delivery to your address, there will be a shipping fee of DKK 50. All items are sent as Parcel Post with GLS, where the package is sent with a Track & Trace number and the shipment is insured.


Complaints
All items purchased from Munk Store are covered by the Danish Purchase Act, which provides a 2-year warranty. Please note, however, that the right of complaint does not cover wear and tear or misuse. In the event of a complaint or defect, contact us as soon as possible by email: info@munkstore.dk


Course of action:
- Describe the error
- Attach a picture of the error
- Attach order or order number
Shipping is covered by approved complaint (approval can be obtained by contacting Munk Store by email or phone).


Sold out items
Munk Store reserves the right to sell out items. In case of any problems, we will contact you per. mail or by phone.


Sale periods
Reservations are made that during sales periods there may be a longer delivery time - you will be informed if this is the case. Of course, we strive to get your order sent as soon as possible.